Erxes

Product Overview

Erxes is a marketing, sales, and customer service platform designed to help businesses attract more engaged customers. It offers a sustainable business model where both developers and users win, providing 100% free and customizable software. Erxes is a self-hosted platform that allows businesses to create unique experiences that work for all types of companies.

Main Features

Erxes boasts several key features that make it an attractive option for businesses looking to improve their customer experience:

• 100% Customization: Erxes' plugin-based architecture provides unlimited customization options, allowing you to meet your specific needs.
• 100% Privacy: The platform is designed to retain complete control over sensitive data, with no third-party monitoring.
• 100% Control: You can build any experience you want, connecting and integrating all the channels your business operates on.
• XOS & Plugins: Erxes consists of two main components: XOS (core) and plugins, which provide utility features for customization, speed improvement, and experience enhancement.

Other Features

Erxes also offers a range of other features, including:

• Helpdesk: An intuitive issue tracker and integrated knowledge base to deliver a better service experience.
• Asset Management: A module for maintaining and managing asset details, movement, value adjustment, and depreciation.
• Website: A fully-featured content management system with blogs, web pages, and forms.

Community and Support

Erxes has a strong community of users, with over 10,000 companies across the world using the platform. The company also offers various implementation scenarios and certification programs for consultants, as well as built-in integrations to help your business take off faster.