3CX

Product Overview

3CX is a full-featured Private Branch Exchange (PBX) system that offers a wide range of communication tools in one platform. With 3CX, you can enjoy advanced features such as call queues, built-in web conferencing, live chat, and social media messaging. This self-hosted PBX solution allows you to manage your own phone system, eliminating the need for monthly user pricing.

Main Features

• Call Queues: Manage incoming calls with customizable queues and ring groups
• Web Conferencing: Conduct video conferences directly from your desktop or mobile device
• Live Chat: Engage with customers through live chat sessions
• Social Media Messaging: Integrate with WhatsApp, Facebook, and other popular messaging platforms
• Microsoft 365 Integration: Seamlessly integrate with Microsoft Office 365 for enhanced productivity
• KYC-CRM Integrations: Streamline customer interactions with integrated CRM systems
• Deskphones: Configure deskphones to work with your 3CX system
• Voice Calling: Set up voice calling features, including SIP trunks and call queues
• Advanced Features: Take advantage of advanced features like IVR/Digital Receptionist, MS Teams Integration, and more

With 3CX, you can choose from self-hosted, hosted, or on-premise deployment options, making it a flexible and reliable solution for businesses of all sizes.