FusionPBX

Summary: FusionPBX Overview

FusionPBX is an open-source project that provides a customizable and flexible web interface to the powerful and highly scalable voice switch called FreeSWITCH. With FusionPBX, users can create a highly available single or domain-based multi-tenant PBX, carrier-grade switch, call center server, fax server, VoIP server, voicemail server, conference server, voice application server, and more. The project is built on top of FreeSWITCH, which provides unlimited extensions, voicemail-to-email, music on hold, call parking, and many other features.

Main Features

FusionPBX offers a wide range of features that make it an ideal solution for businesses of all sizes. Some of the key features include:

• Multi-tenant support: Create separate instances for multiple tenants or departments
• Unlimited extensions: Support an unlimited number of phone extensions
• Voicemail-to-email: Send voicemails to email inboxes
• Device provisioning: Configure and manage devices remotely
• Music on hold: Play custom music to callers on hold
• Call parking: Park calls and have them automatically answered by a designated extension
• Automatic call distribution: Route calls based on specific criteria
• Interactive voice response: Create custom IVR menus for callers
• Ring groups: Group extensions together for easier management
• Find Me/Follow Me: Forward calls to multiple extensions or numbers
• Hot desking: Allow users to switch between desks and phones seamlessly
• High availability and redundancy: Ensure maximum uptime with redundant systems
• Dialplan programming: Customize the dial plan to meet specific business needs

FusionPBX supports a variety of platforms, including Debian, Ubuntu LTS, FreeBSD, CentOS, and more. The project is maintained by SignalWire, a company founded by the core developers of FreeSWITCH. With over 5,000 commercial businesses using FreeSWITCH every day, FusionPBX offers a powerful and scalable solution for businesses of all sizes.