Full Help

Product Overview

Full Help is a comprehensive help desk and knowledge base software that enables businesses to create a seamless customer experience. With its customizable branding and themes, Full Help allows organizations to tailor their support channels to fit their unique needs. The platform also offers a range of features, including multi-company support, multi-language support, restful API, and communication channels.

Main Features

Full Help's robust feature set includes:

• Custom branding and themes
• Multi-company support
• Multi-language support
• Restful API for seamless integration with other systems
• Communication channels for efficient issue resolution
• Article content creator for a powerful help center/knowledge base system
• Visit activity and conversation performance metrics, including reply rate times and response averages

With Full Help, organizations can create a comprehensive customer support ecosystem that provides a personalized experience for customers. The platform's flexibility and customization options make it an ideal solution for businesses of all sizes and industries.

Additional Features

Full Help also offers:

• A powerful article content creator that can serve as a help center or knowledge base system
• Visit activity and conversation performance metrics, including reply rate times and response averages
• Restful API for seamless integration with other systems

Getting Started

To get started with Full Help, users can follow the community setup guide for their operating system. The platform supports macOS, Ubuntu, Windows 10, and Docker development environments.

System Requirements

Full Help requires:

• Ruby 2.6+
• PostgreSQL 10+
• Redis 2.6+

For production use, users can refer to the Chaskiq Install Guide.