Jitbit Helpdesk
Self-hosted help desk software - simple but powerful.
Jitbit Helpdesk: A Self-Hosted Help Desk Software That Stands Out
In a crowded market of help desk solutions, Jitbit Helpdesk is a standout choice for those looking for a simple yet powerful tool to manage their customer support. As listed in "10 Best Help Desk Solutions of 2020", this self-hosted software offers a unique blend of features and flexibility that sets it apart from the competition.
Main Features of Jitbit Helpdesk
Jitbit Helpdesk is a full-featured ticketing app that includes:
- Two-way email integration for seamless communication
- User-friendly interface for efficient issue resolution
- File attachments for easy sharing of relevant documents
- Ticket management and asset management for streamlined tracking
- Live chat for real-time support
In addition to these core features, Jitbit Helpdesk also offers the flexibility to choose between a hosted (SaaS) or self-hosted version, depending on your organization's needs. With its affordable pricing and comprehensive feature set, Jitbit Helpdesk is an attractive option for businesses of all sizes.
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