Chaskiq

Product Overview

Chaskiq is an Open Source Messaging Platform that offers a full-featured live chat, help center, and CRM solution for marketing, support, and sales teams. With Chaskiq, businesses can create personalized conversational experiences that drive value for their customers. The platform allows for integration with various apps and services, enabling automation of tasks such as scheduling meetings, providing payment options, and initiating video calls.

Main Features

Chaskiq's main features include:

• Live Chat: A powerful webchat that enables complete conversations with customers, including the ability to schedule meetings, provide payment options, and initiate video calls.
• Campaigns: Multiple ways of communicating beyond the webchat, including banners for quick warnings, routing bots for automating conversations, and outbound automation for scheduling meetings automatically.
• Unlimited Inboxes: Concentrate conversations from different sources in one place, including Twitter, WhatsApp, Facebook Messenger, Telegram, and more.
• Multiple Campaign Modes: Send mass emails (mailings/newsletters), place banners/popup tours at the right time to the right visitor, and generate automations for self-care of clients.
• Help Center: Make available help content from your company by writing articles organized by categories and content collections.
• Reporting: Create your own reports with beautiful graphics in a fast and declarative way, even displaying information from external services.
• API (GraphQL and Oauth2 security): Create your own applications that communicate with Chaskiq through our API, offering new experiences to your team and clients.
• Continuity of Conversations: Give continuity to conversations from email once visitors disconnect from the webchat.
• Permissions and Access Restrictions: Configure agent access to different sections of the platform according to your business models.

Overall, Chaskiq offers a comprehensive solution for businesses looking to enhance their customer experience with a powerful messaging platform that integrates seamlessly with various apps and services.