Live Helper Chat

Live Helper Chat: A Self-Hosted Solution for Your Website's Support Needs

Live Helper Chat is a PHP-based live chat application designed to provide your website with a comprehensive support system. This open-source project offers a robust platform for hosting real-time conversations between customers and your receptionist team. With Live Helper Chat, you can easily integrate a customizable chat widget on your website, allowing visitors to initiate conversations with your team.

Key Features of Live Helper Chat

Conversation Management

• Supports multiple concurrent chats
• Displays visit activity and conversation performance metrics (reply rate, response averages)
• Allows for customizable chat rooms and departmental organization

Customization Options

• Supports custom properties and values for each chat session
• Offers a range of themes and styling options for the chat widget

Integration Capabilities

• Seamless integration with MySQL or MariaDB databases
• Compatible with Apache, Nginx, and other popular web servers
• Supports PHP 7.2+ and Laravel frameworks (optional)

Security and Maintenance

• Regularly maintained by a community of developers and contributors
• Transparent security policy and release process
• Continuous monitoring and improvement of the platform's stability and performance

Overall, Live Helper Chat is an excellent choice for businesses seeking a reliable and customizable live chat solution to enhance their customer support experience. With its robust feature set and flexible architecture, this project has the potential to become a staple in any website's support arsenal.