Tiledesk

Tiledesk: The All-in-One Customer Engagement Platform

Tiledesk is an open-source, multi-channel customer engagement platform designed to revolutionize the way businesses interact with their customers. With Tiledesk, you can automate conversations using AI-powered chatbots, integrate live agents, and connect multiple channels (Web, Android, iOS) for a seamless customer experience.

Main Features of Tiledesk

1. Omni-channel Support: Engage with your customers across various channels, including WhatsApp, Facebook Messenger, Telegram, and more.
2. AI-Powered Chatbots: Automate conversations using advanced AI technology, providing personalized responses to customer inquiries.
3. Live Agent Integration: Connect human support agents to chatbot-powered conversations for a hybrid approach.
4. Design Studio: Create custom chatbot scripts with images, buttons, and other interactive elements.
5. Multi-Channel Deployment: Deploy entire visual applications inside conversations, allowing your applications to converse with chatbots or end-users.
6. APIs and Webhooks: Integrate Tiledesk with your existing applications using APIs or webhooks.
7. Docker and Kubernetes Support: Easily deploy and manage Tiledesk using Docker Compose or Kubernetes.

With its robust feature set, Tiledesk is poised to become a game-changer in the customer engagement landscape.